Your clinic team and tkana, working as one

One platform helping your team manage patient questions, appointment requests and follow-up.

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A walkthrough for your clinic ✦ No setup required

Trusted by 500+ businesses across Saudi Arabia and the Gulf

Clean Life
Saudi National Guard
Amare
Alramz
Link Expert
Clean Spot
Dr. Abeer Alkobaisi

Get more done for every patient

Questions, services and appointment requests. Ready.

Guide patients from their first question to a complete appointment request, while your clinic team stays in control of confirmation.

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A role for every clinic need

Work in context

Every next step is only as good as its context. tkana brings patient conversations, approved clinic knowledge and pending actions together before anything moves, so your team can continue confidently and accurately.

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tkana character bringing clinic context together

Four moves around the same customer

Convert. Grow. Operate. Coach.

The structure stays consistent while the goals, examples and boundaries adapt to the work.

Convert

Turn questions into appointment requests

Guide patients from first inquiry to the right service and next available step.

  • Service matching
  • Appointment intake
  • Qualified handoff

Grow

Help patients stay on track

Keep the relationship moving before and after the visit.

  • Appointment reminders
  • Approved follow-up
  • Reviews and feedback

Operate

Give the front desk usable context

Reduce repeated questions and pass complete requests to the right team.

  • Request status
  • Team handoff
  • Exception escalation

Coach

Learn what patients repeatedly need

See common questions, knowledge gaps and conversation patterns.

  • Contact reasons
  • FAQ gaps
  • Experience observations

Clear from the start

Boundaries that protect the customer and your team.

  • No diagnosis or treatment advice
  • No emergency decision-making
  • Sensitive questions are routed to clinic professionals

Clinics

Show us how your front desk works.

We will map where tkana can support the patient journey without crossing clinical boundaries.