We build AI tools that actually work
tkana - Saudi AI platform automating customer communication on WhatsApp. We save your team time, improve customer experience, and let you focus on growth.
How we started
Sarah Al Jindan and Thaer Abbas were engineers at Almosafer, one of the largest travel platforms in the region.
After that, they built an e-commerce platform for service providers: salons, clinics, restaurants.
The problem? Nobody used it.
Not because the platform was bad. Because service providers didn't want to leave the communication channels they were used to. WhatsApp. Calls. Messages. These were the channels they used every day, the ones they trusted.
We were trying to pull them out of their comfort zone and force them into new websites and systems. That was the mistake.
So instead of making them come to us, we went to them.
We built tkana to work in the channels they already use. WhatsApp, messages, wherever their customers are. Without changing their workflow, without learning new systems.
Today, the same technology serves over 200 businesses, from clinics and hospitals, to restaurants and salons, to real estate firms and government entities.
What we believe
AI Infrastructure
We build robust, scalable infrastructure. Not quick fixes, but the right foundation.
Product Quality
Every feature we ship is polished and tested. We'd rather delay than deliver something incomplete.
Customer Happiness
Our success is measured by customer success. When your customers are happy, we've succeeded.
Time Back to You
Your time is your most valuable asset. We build tools that give you your time back to focus on what truly matters.
Meet the Team
Your AI team working 24/7. AIDA, Abdullah, Latifa, and Khalid ready to serve your customers.
Your AI Team
Abdullah, Khalid, Latifa
2 deals
19 tickets
63 customers
Customers Trust Us
Resolution Rate
Conversations Handled
Founders
Sarah Al Jindan
Previously
Thaer Abbas
Previously
A team of 7 serving 200+ businesses.
Backed by
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Whether you have 10 customers or 10,000, AIDA can help.
Or email us: info@tkana.sa