Simple, transparent pricing
Get your time back, and leave the rest to us
Replies, follow-ups, bookings, and campaigns, all handled by tkana. You focus on growing your business while we take on the work that eats your time.
Professional
For teams that need more volume and deeper visibility.
Starting from
or 1,349 SAR/month with annual billing
Enterprise
Custom volumes for large companies at their scale.
Prices are in Saudi riyals and do not include VAT.
Meta Business PartnerWhatsApp messaging fees at Meta’s official rate, with no markup, shown transparently on your invoice.
How pricing works
One wallet, everything counted simply
One plan includes everything: your customer conversations, marketing messages, and utility messages, from a single points wallet. No separate Meta bill. Out of points? Top up at Meta’s official rate, with no markup.
Your customer conversations and your marketing campaigns all come from the same wallet. Out of points? Top up at Meta’s official rate, with no markup.
Try your wallet
Move the sliders and see what your plan covers.
You used 16,000 of 45,000 points, 29,000 points left
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Pricing FAQs
How are points counted?
Every plan is a monthly points wallet, and everything is spent from it at a fixed rate: a utility message costs 1 point, an AI reply costs 3 points, and a marketing message costs 5 points. One wallet covers everything, with no separate Meta bill.
How do I know which plan fits me?
The difference between plans is the size of the monthly points wallet, so the deciding factor is your expected usage. Start on Professional and move to Enterprise as your usage grows.
What happens if I use up my plan points?
Your agent does not suddenly stop. You can top up your wallet at any time at Meta’s official rate, with no markup from tkana, and finish your month normally.
Can I change my plan?
Of course. Upgrade or downgrade at any time, and the change applies immediately.
What happens to points I do not use?
Your wallet resets to its full points every month, and unused points do not roll over to the next one. So pick a plan close to your expected usage.
Are marketing and utility messages counted?
Yes, and they are all included in your points wallet: a marketing message costs 5 points and a utility message costs 1 point. There is no separate Meta bill, everything is spent from the same wallet.
Is there a free trial?
Yes. You start with a free trial where you watch the agent answer real conversations before committing to any plan.
What does onboarding and training include?
Building your knowledge base from your own documents, tuning the agent's voice and escalation rules, activating your channels, a training session for your team, and follow-up through the first month. It is available on Professional as a one-time SAR 1,999 add-on and included on Enterprise. It is on us when you subscribe annually.
Do prices include VAT?
No. Prices do not include value-added tax, which is added to the invoice at the statutory rate in Saudi Arabia.
How does tkana compare with a traditional chatbot?
An honest comparison between menu-based chatbots and an AI agent that actually executes.
Enterprise
A solution built for your company
Custom volumes beyond 8,000 conversations per month, a dedicated success manager, a service level agreement (SLA), and onboarding tailored to your systems. Leave your number and we will reach out with a proposal that fits your scale.