AgentIntegration
Ordering inside the chat
Takes the order end to end in the conversation: items, options, delivery and an explicit confirmation before it's placed.
How it works
01
The customer says what they want in the chat
02
The agent confirms items, options and quantities
03
It collects the delivery details
04
It asks for an explicit confirmation, then places the order
Related use cases
QualificationAgentWorkflow
Inbound lead qualification
Qualifies every lead against your own criteria, tags its stage, and alerts sales the moment a serious buyer appears.ImpactSales spends its time only on qualified pipeline
WhatsAppWeb chatCRMAgentIntegrationLeads written to your CRM
Creates and updates leads, contacts and notes in your CRM as the conversation happens, with the details already structured.ImpactComplete CRM records with no manual entry
All channelsQuotesAgentInstant quotes
Asks the questions that set the price, then quotes from your price list on the spot and hands over to sales to close.ImpactQuote in minutes instead of a next-day callback
WhatsAppWeb chatCommerceAgentIntegrationProduct discovery
Finds the right product from your live catalog based on what the customer describes, with price and availability.ImpactShorter path from question to purchase
WhatsAppWeb chat