Coming soonBooking and calendar

Calendly with tkana

Instead of sending a link and hoping the customer books, the agent books the meeting itself.

Calendly is the first connector on the upcoming Connectors page in the tkana portal. You connect your account yourself with a single sign-in, and the agent uses it straight away: it qualifies the interested customer, then books the demo or meeting in the same conversation. Today our customers paste a Calendly link by hand, and that is what we are changing.

Coming soonWhat's planned

A Connectors page in Settings: click Connect, approve on Calendly's page, and choose which agent uses it. Before connecting we tell you what the agent will be able to do, including creating events. The design is approved and we are building it, with no announced date.

How you use it

Real moments from your working day, and what the agent does in each. The examples below show the use we are building, not something you can switch on today.

From qualification to meeting in one chat

The agent asks your qualifying questions, and if the customer fits it books the demo in Calendly directly.

tkana agent
Customer: We're interested for a team of 15
tkana agent: Welcome! Shall I book you a demo with our sales team? I have tomorrow at 10am or 2pm.
Customer: 2pm
tkana agent: Your demo is booked for tomorrow at 2, and the link is on its way to your email.
New meeting in Calendly

What the agent can do in it

The tools the agent uses inside the system, mid-conversation.

Books the meeting or demo itself in Calendly during the chat.
You connect it from portal settings yourself, without waiting for our team.
You choose which agent uses it, and switch off any tool you don't want.
If the connection drops, you're alerted before a customer notices, and the agent apologises and takes the customer's details.

How it's connected

Who does what, from the first step until the agent is working.

You

Click Connect in Settings

On the Connectors page in the portal.

You

Approve on Calendly's page

Consent happens inside your own Calendly account.

Automatic

The agent uses it from the next message

No step from our team.

Which team it serves

The integration works inside the package that fits your team.

SalesThe agent books the demo itself after qualifying, so an interested customer isn't lost between a link and a message.

Questions

When will it be available?

The design is approved and we're building it. We won't give a date before it's ready; request a demo and we'll tell you as soon as it's live.

Is the connection mine or the company's?

It belongs to the organisation, so if the person who connected it leaves the team, it keeps working.

Related integrations

All integrations

Put your agent to work inside Calendly

Book a demo and we'll show you the integration on your business, not a generic example.