BetaBooking and calendar

Google Calendar with tkana

The appointments your agent books on WhatsApp, in the calendar you open every day.

The agent's Google Calendar tools are built, and the integration is in beta: connecting the calendar itself is what we are finishing now. Until then, tkana's built-in booking works today: your services, your staff schedules and a reminder before the appointment, with the agent booking, rescheduling and cancelling from the chat.

BetaWhere it stands

We are finishing calendar connection from the portal so you can connect it yourself, then automatic one-way copying of bookings into your calendar. Two-way sync is a later step. We won't give dates before it's ready.

How you use it

Real moments from your working day, and what the agent does in each.

The agent sees your free time

It checks your calendar before offering any time, so it never offers a slot you're busy in.

tkana agent
Customer: I'd like a consultation next week
tkana agent: I have Tuesday at 11am or Wednesday at 4pm. Which suits you?
Customer: Wednesday
tkana agent: Done, you're booked for Wednesday at 4.
New event in Google Calendar

What the agent can do in it

The tools the agent uses inside the system, mid-conversation.

Checks the free times in your calendar before offering an appointment.
Adds the appointment to the calendar during the conversation.
And today, without the calendar: built-in booking books, reschedules and cancels on your staff schedules, and reminds the customer before the appointment.

How it's connected

Who does what, from the first step until the agent is working.

You

Choose the calendar

Tell us which calendar the agent should book on.

tkana team

We connect it and test it with you

During beta, connection runs with our team for each account.

Automatic

The agent books on it

Once live, appointments are booked on your calendar from the chat.

Which team it serves

The integration works inside the package that fits your team.

Customer serviceAppointments are booked in the chat and reach the right staff member.

Questions

Can I use it today?

The integration is in beta. If you want booking from the chat today, tkana's built-in booking is ready and works on your staff schedules.

Do bookings sync both ways?

Not yet. The plan is first to copy bookings into your calendar, with two-way sync as a later step.

Related integrations

All integrations

Put your agent to work inside Google Calendar

Book a demo and we'll show you the integration on your business, not a generic example.