AvailableBooking and calendar

Tamarran with tkana

Your members book from the chat, and the booking lands in Tamarran.

For gyms and studios that run their schedule on Tamarran. We connect Tamarran's tools to your agent, so it books the customer on your real schedule from the conversation, and any support request becomes a ticket that reaches your team with the details. Bookings stay in Tamarran, so neither your system nor your team's way of working changes.

How you use it

Real moments from your working day, and what the agent does in each.

Booking a class on WhatsApp

The member asks about classes, and the agent checks your Tamarran schedule and books them.

tkana agent
Customer: Is there a boxing class tomorrow evening?
tkana agent: Yes, there's one at 7 with spots left. Shall I book you in?
Customer: Yes please
tkana agent: You're booked for tomorrow at 7. See you there!
New booking in Tamarran

A support request reaches your team

When a request needs a person, the agent opens a ticket and routes it to your team instead of leaving the customer stuck.

tkana agent
Customer: My membership was charged twice this month
tkana agent: Sorry about that. I've opened a ticket for the memberships team with the details, and they'll be in touch.
New ticket for your team

What the agent can do in it

The tools the agent uses inside the system, mid-conversation.

Books the customer from the chat on your Tamarran schedule.
Opens support tickets and routes them to your team with the conversation's context.
Answers about your club and classes from your knowledge base.
Hands the conversation to someone on your team when it needs one.

How it's connected

Who does what, from the first step until the agent is working.

You

Tell us your Tamarran account

And we agree on the bookings and requests the agent handles.

tkana team

We connect Tamarran's tools to your agent

Booking tools and ticket tools go on the agent.

tkana team

We test a booking with you

A test booking on your schedule before launch.

Which team it serves

The integration works inside the package that fits your team.

Customer serviceBookings and support requests are resolved in the chat, and your team gets only what needs them.

Questions

Do I have to change my booking system?

No. Bookings stay in Tamarran, and the agent books on the same schedule your team sees.

Who answers support requests?

The agent opens the ticket with the details, and your team follows up and replies.

Related integrations

All integrations

Put your agent to work inside Tamarran

Book a demo and we'll show you the integration on your business, not a generic example.