Coming soonSales and CRM

HubSpot with tkana

Every WhatsApp conversation shows up on your customer in HubSpot.

HubSpot is one of the upcoming connectors in the tkana portal. You connect it yourself with one sign-in, and the agent adds and updates contacts from the conversation, so your HubSpot data stays current without manual entry. One connection serves more than one agent.

Coming soonWhat's planned

The same Connectors page Calendly starts on: sign-in connection, choosing agents, and switching each tool on or off. We are building it, with no announced date.

How you use it

Real moments from your working day, and what the agent does in each. The examples below show the use we are building, not something you can switch on today.

A new customer lands in HubSpot

When the customer leaves their details, the agent adds them as a contact in HubSpot.

tkana agent
Customer: I'm Khalid from Alriyada, I'd like a quote
tkana agent: Welcome, Khalid. Could I have your email so we can send the quote?
Customer: khalid@alriyada.sa
tkana agent: Thanks, I've saved your details and the team will send the quote.
New contact in HubSpot

What the agent can do in it

The tools the agent uses inside the system, mid-conversation.

Adds contacts in HubSpot from the chat.
Updates the customer's details when they change.
One connection serves the sales agent and the support agent together.
You choose which tools the agent uses, and switch off the rest.

How it's connected

Who does what, from the first step until the agent is working.

You

Click Connect in Settings

On the Connectors page in the portal.

You

Sign in to HubSpot and approve

Consent happens inside your own account.

You

Choose the agents

If you have more than one agent, pick which ones use it.

Which team it serves

The integration works inside the package that fits your team.

SalesProspect details reach HubSpot from the first conversation.
Customer serviceThe support agent works from the same customer record.

Questions

When will it be available?

We're building it after Calendly. We won't give a date before it's ready.

What if I revoke access in HubSpot?

The agent stops using the tools, tells the customer the system is unavailable and takes their details, and you get an alert to reconnect.

Related integrations

All integrations

Put your agent to work inside HubSpot

Book a demo and we'll show you the integration on your business, not a generic example.