WorkflowAgentIntegration
Abandoned cart recovery
When a cart is abandoned, a reminder goes out with the cart details, and the agent answers whatever held the customer back.
How it works
01
A customer leaves items in the cart
02
A reminder goes out on WhatsApp with the cart details
03
If they reply, the agent answers whatever held them back
04
The customer completes the order
Related use cases
CampaignsWorkflowAgent
WhatsApp campaigns that reply back
Send approved WhatsApp campaigns to the right audience. Every reply is picked up by an agent that answers, qualifies and books.ImpactReplies worked, not just counted
WhatsAppRecoveryWorkflowIntegrationPayment reminders
Unpaid orders get a timely, polite reminder with the amount and a way to complete it.ImpactFewer unpaid orders, no manual chasing
WhatsAppLifecycleWorkflowIntegrationOrder updates
Confirmed, shipped, delivered and refunded: each update sent on WhatsApp the moment the status changes.ImpactFewer "where is my order" questions
WhatsAppReputationWorkflowRatings and reviews
After delivery or a visit, customers are asked for a rating at the right moment, on the channel they already use.ImpactMore reviews, collected while the experience is fresh
WhatsApp