WorkflowAgent
WhatsApp campaigns that reply back
Send approved WhatsApp campaigns to the right audience. Every reply is picked up by an agent that answers, qualifies and books.
How it works
01
Choose an approved WhatsApp template and an audience
02
The campaign goes out to the right people
03
Every reply is picked up by an agent
04
The agent answers, qualifies and books, and the results are tracked
Related use cases
RecoveryWorkflowAgentIntegration
Abandoned cart recovery
When a cart is abandoned, a reminder goes out with the cart details, and the agent answers whatever held the customer back.ImpactLost carts turned back into orders
WhatsAppRecoveryWorkflowIntegrationPayment reminders
Unpaid orders get a timely, polite reminder with the amount and a way to complete it.ImpactFewer unpaid orders, no manual chasing
WhatsAppLifecycleWorkflowIntegrationOrder updates
Confirmed, shipped, delivered and refunded: each update sent on WhatsApp the moment the status changes.ImpactFewer "where is my order" questions
WhatsAppReputationWorkflowRatings and reviews
After delivery or a visit, customers are asked for a rating at the right moment, on the channel they already use.ImpactMore reviews, collected while the experience is fresh
WhatsApp