WorkflowIntegration
Payment reminders
Unpaid orders get a timely, polite reminder with the amount and a way to complete it.
How it works
01
An order stays unpaid
02
A polite reminder goes out with the amount
03
It includes a way to complete the payment
04
Only orders that are still unpaid get a reminder
Related use cases
CampaignsWorkflowAgent
WhatsApp campaigns that reply back
Send approved WhatsApp campaigns to the right audience. Every reply is picked up by an agent that answers, qualifies and books.ImpactReplies worked, not just counted
WhatsAppRecoveryWorkflowAgentIntegrationAbandoned cart recovery
When a cart is abandoned, a reminder goes out with the cart details, and the agent answers whatever held the customer back.ImpactLost carts turned back into orders
WhatsAppLifecycleWorkflowIntegrationOrder updates
Confirmed, shipped, delivered and refunded: each update sent on WhatsApp the moment the status changes.ImpactFewer "where is my order" questions
WhatsAppReputationWorkflowRatings and reviews
After delivery or a visit, customers are asked for a rating at the right moment, on the channel they already use.ImpactMore reviews, collected while the experience is fresh
WhatsApp