API
Audience sync and segments
Customers synced from your systems, tagged and segmented, so every campaign reaches the people it's meant for.
How it works
01
Customers sync in from your systems
02
They are tagged and grouped into segments
03
Each campaign targets the segment it is meant for
04
Segments stay current as your data changes
Related use cases
CampaignsWorkflowAgent
WhatsApp campaigns that reply back
Send approved WhatsApp campaigns to the right audience. Every reply is picked up by an agent that answers, qualifies and books.ImpactReplies worked, not just counted
WhatsAppRecoveryWorkflowAgentIntegrationAbandoned cart recovery
When a cart is abandoned, a reminder goes out with the cart details, and the agent answers whatever held the customer back.ImpactLost carts turned back into orders
WhatsAppRecoveryWorkflowIntegrationPayment reminders
Unpaid orders get a timely, polite reminder with the amount and a way to complete it.ImpactFewer unpaid orders, no manual chasing
WhatsAppLifecycleWorkflowIntegrationOrder updates
Confirmed, shipped, delivered and refunded: each update sent on WhatsApp the moment the status changes.ImpactFewer "where is my order" questions
WhatsApp