OrdersCS-06AgentWorkflowIntegration

Returns and refunds

Takes the return request with the reason and details, routes it to the team, and sends the refund notice when it's processed.

How it works

01

The customer asks to return an item

02

The agent collects the reason, the order and any details needed

03

A complete return request goes to your team

04

When the refund is processed, the customer gets a notice

Related use cases

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