Foodics with tkana
Your customer asks about the menu and orders on WhatsApp, and the order lands in Foodics with its due time.
For restaurants and cafés running on Foodics. The agent reads the menu from Foodics at the moment of the question, so items and prices always match your system, and stays with the customer until it creates the order in Foodics, with the pickup or delivery time when the order is scheduled. Your team completes payment manually, for example by sending a payment link, and prepares the order from the same screen they use today.
What's coming
Payment inside the chat, coming soon.
How you use it
Real moments from your working day, and what the agent does in each.
What do you have today?
Instead of an old menu photo, the agent answers from your current Foodics menu: items, prices and add-ons.
A pickup order with its time
The customer chooses pickup or delivery and a time, and the agent creates the order in Foodics with that due time. Your team sends the payment link.
What the agent can do in it
The tools the agent uses inside the system, mid-conversation.
How it's connected
Who does what, from the first step until the agent is working.
Get your store's API key from Foodics
From your Foodics account, and we agree with you on the branches and orders the agent takes.
Send us the key
Send it to the tkana team. Nothing else to set up on your side.
Connected, live and tested within 24 hours
Within 24 hours of receiving the key we connect Foodics, switch on the menu and ordering skills on your agent, and test it with you on a trial order before it takes real ones.
The agent takes orders
From the first message after launch, the menu comes from Foodics and orders land there with their due time.
Which team it serves
The integration works inside the package that fits your team.
Questions
Does the customer pay in the chat?
Coming soon. Today the agent creates the order in Foodics with its due time, and your team sends the payment link.
Are scheduled orders placed with their time?
Yes. When the customer sets a pickup or delivery time, the agent records it as the order's due time in Foodics, so your team sees it at the right time.
If I change a price in Foodics, does the agent know?
Yes. The agent reads the menu from Foodics at the moment of the question, so every change reaches it immediately.
How do I connect it?
Get your store's API key from Foodics and send it to us. Our team connects and activates it within 24 hours of receiving the key, and tests it with you before it takes real orders.
Related integrations
All integrations
Put your agent to work inside Foodics
Book a demo and we'll show you the integration on your business, not a generic example.