AgentIntegration
Order status and tracking
Reads the live order from your store or order system and tells the customer exactly where it is and when it arrives.
How it works
01
A customer asks where their order is
02
The agent looks up the live order in your store or order system
03
It replies with the exact status and the expected delivery time
04
If something is wrong, it hands over to your team with the order details
Related use cases
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WhatsAppWeb chat